Exclusive offers for you

Choose one of our special packages and let yourself enjoy the nature of the island, we will do the rest.

TERMS AND CONDITIONS


SPECIAL OFFER PACKAGE

Package must be taken as a whole package. No refund or substitutes are given for any items on the package not utilized.
No Refund for early departure or incomplete stay.

GOVERNMENT SALES TAX

All the above package rates, room rates, transfer rates, boat rates and every & any other activities is subjected to additional GST tax of 6%

BOOKING CONFIRMATION

All confirmed bookings must be paid in full before the expiry of the payment deadline given. Upon the expiry of the deadline, the booking will be automatically cancel without any further notice.

BOOKING CANCELLATION

In the event of cancellation of bookings after full payment was remitted, the following cancellation policies applies:-
More than 1 month to arrival date: Full Refund less Admin Fees (3%) of total value
3 weeks or more to arrival date: 70% Refund less Admin Fees (3%) of total value
2 weeks or more to arrival date: 50% Refund less Admin Fess (3%) of total value
Less than 2 weeks: No Refund
NO REFUND will be made in whole or in part for any unused days or unconsumed food at the Resort resulting from late arrival or premature departure. Confirmed guests who does not show up will be charged in full and no refund will be made for whatever reasons.
REVISION of rates is subject to resort discretion and without prior notice.

TERMS OF PAYMENT

Full payment must be made payable to D-Coconut Lagoon Sdn Bhd
Payment can be in the form of cheques/ direct credit/banks drafts. Fax bank transaction slips or documents to us as confirmation of payment.
Our bank details are as follows:-
Bank: RHB Bank Bhd
A/c Name: D-Coconut Lagoon Sdn Bhd
A/c No: 212273-000-20528
SWIFT: RHBBMYKLXXX
Payment by Credit Cards (MASTER & VISA only).